Are You Having Problems with Parents Paying for Child Care?
There are very few businesses that don’t have some problems with all of their customers paying on time. Sometimes it’s just a bad habit for people who not pay on time. However, more often the parent has a cash flow problem – maybe too many bills due at the same time. Maybe family problems that you don’t know about are causing family money problems. Regardless of the parent’s reason, there is still a chance for there to be an easy win for both of you if you sit down with the parent, and take the time to figure out a good solution.
For example, maybe the answer is just being able to change the due date of your child care fee for this parent. Or maybe the parent needs to make weekly payments instead of once a month.
To approach this topic with the parent, these tips may be of help:
- Take the time to sit down face-to-face with the parent who is making late payments.
- Politely say that you have noticed that they have been late with some payments and ask if you can help to develop a better payment schedule with him/her.
- Don’t readily accept a quick answer from the parent of “I’ll get them in on time from now on”. This may just be due to the parent being embarrassed.
- Be as flexible as you can with the parent. Maybe they need to pay you weekly, or bi-weekly. Maybe they need to make their monthly payment on the 15th of the month instead of the first.
Remember, child care is very expensive, and it is a stretch for most parents – it’s bigger than a house payment! Be as helpful and understanding as you can to create a win-win situation for all.
If you believe that the parent might qualify for some type of childcare assistance, you could have a flyer with information on it available to distribute.
Watch the webinar on dealing with difficult parents.