Working With Difficult Parents



The stress of raising children, and the need for child care, can make a parent appear to be difficult to get along with at the child care center.  This training will explain the importance of stopping the difficult behaviors; identify issues that cause the difficulties; and provide suggestions to engage parents and enable them to actively participate in the child care experience in an engaging, positive manner, and thus eliminate parent vs. center conflict.

CDA Competency: Goal IV. To establish positive and productive relationships with families

Learning Objectives:  The learner will be able to

  • Explain the importance of having good center-parent relationships
  • Identify issues that arise with parents that cause them to be considered “difficult”.
  • Create a plan to solve many of the difficulty issues.
  • Develop an implementation strategy to engage parents and diffuse the difficulties.

State Approvals:

Alabama – Accepted Hawaii – Accepted Massachusetts – Accepted New Mexico – Approved South Dakota – Accepted
Alaska – Accepted Idaho Michigan – Approved (Course ID 115352) New York Tennessee – Accepted
Arizona Illinois – Accepted Minnesota North Carolina – Approved Texas
Arkansas Indiana – Accepted Mississippi North Dakota Utah
California – Accepted Iowa Missouri Ohio – Accepted Vermont
Colorado Kansas Montana Oklahoma Virginia
Connecticut Kentucky – DCC Approved Event Nebraska Oregon – Accepted Washington
Delaware – Accepted Louisiana Nevada Pennsylvania West Virginia
Florida – Accepted  Maine – Accepted for Elective Training in PDP New Hampshire – Accepted Rhode Island Wisconsin – Approved (Course ID 269142)
Georgia Maryland New Jersey South Carolina – Pending  Wyoming – STARS Approved (Primary Knowledge Area: Family, Community & Cultural Relationships)

**When in doubt, please check with your licensing rep to make sure the webinar will count toward your annual clock hours.